Please take notice that you have to send the items to our logistic center in order to receive a replacement. Please send all items back to:

Recom Logistik
c/o mousesports Store
Marconistr. 20a
50769 Cologne
Germany is operated and owned by Turtle Entertainment GmbH on behalf of mousesports Ltd.

mousesports Ltd.
An der Spreeschanze 10
13599 Berlin


Turtle Entertainment GmbH
Schanzenstr. 23
D-51063 Köln

Telefax: 0221 880449-799

Business manager authorised to represent: Ralf Reichert and Dr. Andreas Walker
Court of registration: County court Cologne

Registration Number: HRB 36678

Sales-tax identification number according to §27a of law of sales-tax DE 216 144 739

Liability note: Despite thorough checks regarding content, we do not accept any liability for the content of external links.

Online Dispute Resolution

Online Dispute Resolution according to Art. 14, Paragraph 1 ODR Regulation: The European Union provides a platform for online dispute resolution (OS-platform). You can access the page via: